Personal
Loans
Homeowners Freephone:
0800 027 8449
Arrow Finance Complaints Procedure
Whilst our staff do everything possible to ensure that all our customers obtain a professional service. Should you for any reason feel that the service we have provided is not satisfactory; then you should contact us to seek details of our complaint handling procedure.
We will then inform you how to make a formal complaint and if you are not satisfied with our response then you are entitled to refer your complaint to the Financial Ombudsman Service.
THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR OTHER DEBT SECURED ON IT.
We are authorised by the Financial Services Authority under part IV of the Financial Services and Markets Act 2000 to arrange Non Investment Insurance Contracts. Our reference number is 307274.
Licensed Credit Brokers
Established 1982
Members of the Finance Industry
Standards Association
Members of the Corporation
of Finance Brokers